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  • Can I check if an item is available?
    Absolutely, there are shop sections for paint, completed furniture and available inventory. If you find a piece that has sold, we can try to find you a similar piece and replicate the finish for you.
  • Can you recommend something for me?
    Absolutely, one of the things I love to do is work with my clients and assist you with colour consultations so you achieve the colour and look you want.
  • How do sprayed & hand-painted pieces differ?
    All of my finishes are sprayed so they look just like a factory finish. Hand-painted finishes are often used if you are seeking to create more texture to your paint surfaces. I personally prefer a factory finish where surfaces are smooth to the touch.
  • What is the quality of the paints used?
    All of my finishes are sprayed using General Finish products, unless my clients request otherwise. I have used various paints over the years, but love the quality and finish I achieve with General Finish products and here is why. General Finishes has been manufacturing wood coatings to the highest performance standards since 1928. They are recognized as a leading innovator in the development of water-based finishes. Their award winning products are easy to use and provide superior colour adhesion and durability.
  • What is your paint refund policy?
    I truly appreciate your business and pride myself on customer service, and I am here to help you and answer any questions you may have prior to your paint purchase, so you are confident in your purchase before it ships. Please don't hesitate to call or email me with any questions or concerns. Once paint and paint products are shipped, there are NO returns or exchanges. I have this policy because it eliminates any potential issues or compromises to your products. I receive the product from the manufacturer and it is shipped directly to you. There is no unnecessary handling or shipping and I guarantee and stand by the quality of all the products I sell because of this.
  • What is your deposit policy?
    All custom or commissioned work requires a 50% deposit upon acceptance, which guarantees your furniture pieces in my schedule. The balance is required prior to delivery or pick-up. All completed pieces must be picked up, or delivered within 7 days of completion, otherwise a storage fee will be applied.
  • What is your cancellation policy?
    Deposits are non-refundable but if you need to change the date, modify or add on projects in my schedule, I am happy to work with you. Please note I am often booked several months in advance, and any new date or additional pieces will be subject to the current availability in my schedule.
  • How far in advance do I need to book?
    My schedule is usually booked 12-15 weeks in advance depending on the scale of the pieces commissioned.
  • What is the quality of your furniture pieces?
    Please be sure that vintage furniture is right for you before purchasing. If you are looking for a perfect, factory finish, I do not recommend vintage furniture. I do my best to select pieces in good condition and repair, with the least amount of imperfections as possible, however even pieces in near perfect condition can have small scratches, dings,and dents. In some cases, I may choose to intentionally leave some character marks in the piece to honour its history.
FAQs. Frequently Asked Questions
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